ADP India - People & Process
From the time of its inception, ADP India has made a conscious effort to build a team of extraordinarily gifted professionals. ADP India considers its people as its biggest asset and as such, hiring is extremely selective, with less than one candidate in a hundred ultimately invited to join the company. Graduates hail from the nation's top universities and colleges for both our IT and BPO requirements. Experienced members generally come from large IT and BPO houses in India, multinational companies, Indian research establishments and global banks.
In all categories, hiring is based on the individual's technical skills, academic record, experience and strong personality traits that make people open to learning and team players with a drive for excellence.
Training
ADP India places a premium on training and development. The training policy is designed to keep the associates’ skill and knowledge continuously up-to-date. Every associate is provided with training on soft skills, technical, domains, quality initiatives, team building skills, etc. through various methods such as in-person training e-learning through SkillSoft, outbound training for team building and leadership development. These not only help to increase the productivity of the associates but also help in grooming their overall personality.
Process Management
ADP India is a highly process driven organization and follows processes defined and streamlined by the corporate. In the BPO services, we have highly efficient processes in place tuned to the customer needs and delivery models. For software development, process standards and improvements are based on the Capability Maturity Model Integrated (CMMI) of the Software Engineering Institute at Carnegie Mellon University.